COVID-19 Response: Updates & FAQs

RecWell Reopening FAQs

  • banner image of alert icon

Reopening FAQ

Your safety, and that of our staff, is our top priority, and we have implemented health and safety guidelines set by the Minnesota Department of Health (MDH), the Centers for Disease Control (CDC), and the University of Minnesota. Many of our services, amenities, and activities will be available in phases, and some of our spaces will have new capacity limits based on the guidelines and out of an abundance of caution.

We need your cooperation, and that of all of our members, to help keep our community safe so please wear your mask and do not visit our facilities if you are experiencing any symptoms of COVID-19 (see below for a detailed list of symptoms and mask requirements.)

We will continue to update this page with additional information, so check back often. Please contact us at recwell@umn.edu if you have any questions or concerns. 
 

What changes are you implementing to keep members safe?

  • Mask requirement: All patrons must wear a face mask per University policy and the Governor of Minnesota's Executive Order at all times except when unable to do so while exercising and as long as all other facility policies, rules and guidelines are followed.
    • Patrons must keep their masks in their possession at all times and resume wearing them immediately following strenuous exercise (and necessary recovery / cool down time)
    • Patrons must wear masks any time they are not exercising strenuously
    • Patrons will be asked to comply with guidance and direction provided by staff
  • Symptom Screening: All patrons and staff are asked to self-screen for symptoms of COVID-19 and not enter the facility if they are feeling unwell, have known exposure in the last 14 days to someone with COVID-19, or are experiencing any symptoms as defined by the Minnesota Department of Health (MDH):
    • Fever, cough, shortness of breath, chills, headache, muscle pain, sore throat, fatigue, congestion, or loss of taste or smell. Other less common symptoms include gastrointestinal symptoms like nausea, vomiting, or diarrhea.
  • Physical distancing: Members and staff will be asked to stay a minimum of 6ft apart. Exercise equipment will be moved to ensure at least 6 ft of physical distance.
  • Capacity limits: Per MDH guidelines, capacity will be limited to 25% per distinct area within each facility and no area will exceed 250 people.
  • Enhanced cleaning protocols: We are implementing and training our staff on enhanced cleaning procedures using a variety of disinfecting agents effective against coronavirus. In order to perform our enhanced cleaning procedures, some areas and/or equipment may be temporarily unavailable for use throughout the day.
  • Staff precautions: All staff will wear masks, regularly wash their hands while working, and stay home if they are not feeling well, have known exposure to an individual with COVID-19, or experiencing any symptoms of COVID-19 as defined by the MDH (see "Symptom Screening" above for full list.)
    • Staff experiencing symptoms or with known exposure to COVID-19 will report this to the designated departmental COVID-19 staff response lead who will initiate contact tracing and communication protocol established by the University.
    • Member Services staff will be separated from members by partitions.

What are your expectations of members?

  • The safety of our employees and our members is a shared responsibility. As such, we ask all of our patrons to:
    • Stay home or go home if they feel ill or experience any symptoms of COVID-19 as defined by the Minnesota Department of Health:
      • Fever, cough, shortness of breath, chills, headache, muscle pain, sore throat, fatigue, congestion, or loss of taste or smell. Other less common symptoms include gastrointestinal symptoms like nausea, vomiting, or diarrhea.
    • Wear a face mask per University policy and the Governor of Minnesota's Executive Order at all times except when unable to do so while exercising and as long as all other facility policies, rules and guidelines are followed:
      • Keep their masks in their possession at all times and resume wearing them immediately following strenuous exercise (and necessary recovery / cool down time)
      • Wear masks any time they are not exercising strenuously.
      • Patrons will be asked to comply with guidance and direction provided by staff.
      • Wash hands often following CDC recommendations
      • Wipe down equipment before and after each use with wipes / disinfectant provided
      • Observe physical distancing of 6ft or more
      • Avoid physical contact (high fives, hand shakes, basketball games, etc)
      • Respect and follow safety procedures, guidelines, directional signage, and instructions from staff

Will masks be required?

  • Per University policy and the Governor of Minnesota's Executive Order, masks must be worn indoors at all times except when unable to do so while exercising (see list of activities below) as long as all other facility policies, rules and guidelines are followed:
    • Keep their masks in their possession at all times and resume wearing them immediately following strenuous exercise (and necessary recovery / cool down time)
    • Wear masks any time they are not exercising strenuously.
    • Patrons will be asked to comply with guidance and direction provided by staff.
  • The following is a list of activities patrons can engage in without using a mask as long as all other facility policies, rules and guidelines are followed:
    • High-exertion cardiovascular exercise; this includes:
    • Using treadmills, ellipticals, rowing ergometers, stationary bicycles, and other cardio equipment
    • Running or walking on the indoor track
    • Bouldering
    • Swimming
    • Using the racquetball/squash courts for solo practice
    • Engaging in physically-distanced badminton and table tennis
    • High-exertion strength training (free / selectorized equipment)
    • Showering
    • Stretching

Which facilities will reopen on July 20th?

  • University Recreation and Wellness Center - Minneapolis campus
  • Cooke Hall
  • University Field House
  • Jean K. Freeman Aquatic Center
    • The Jean K. Freeman Aquatic Center will reopen sooner than our other facilities:
    • From now until 7/18: Only for organized team practices and aquatic club rentals (per EO 20-63) with approval from the Aquatics department.
    • Starting 7/20: Lap Swim will be open to all members in a limited capacity with reduced hours. Sign ups will be required.

Which facilities will reopen on Aug 3rd?

  • St. Paul Gym, including the pool.

Why is SPG not opening until Aug 3rd?

  • We need a few extra weeks to prep that facility for reopening, as well as to train and hire our staff. 

Will I need to purchase a summer membership to access RecWell facilities?

Yes, and we're offering special summer promotion prices. Students will need to purchase a summer membership to access Recreation and Wellness facilities as Student Service Fees are not being paid this summer term.

Summer Membership (all membership types)

  • July 20th - August 28th are available for $30
  • August 3rd - August 28th available for $20
  • Beginning July 20th, sign up online at shoprecwell.umn.edu or at a Member Service Desk at the University Recreation and Wellness Center.  Beginning August 3rd, sign up at the St. Paul Gym

Payroll Enrollments Waived (Faculty and Staff on the Twin Cities Campus)

  • $0 enrollment fee July 20th - Sept 30th
  • Visit a Member Service Desk at the University Recreation and Wellness Center or the St. Paul Gym to enroll.

When will existing memberships restart?

It depends on your membership type:

  • Students will need to purchase a summer membership. (See above)
  • Payroll deduct memberships will automatically restart and the first deduction will occur on August 12th. 
  • Memberships paid in advance will automatically be extended by 139 days, the number of days we were closed starting March 17th through August 3rd, with no additional charges. 
  • Community and Silver Sneakers members will have access to the University Recreation and Wellness Center (Mpls) from July 20th to August 2nd.  Beginning August 3rd, those memberships will be valid at the St. Paul Gym only.

If you have questions about which membership type you have or the status of your membership, please contact us at recwell@umn.edu

Will there still be handscanners to enter the facility? Can I swipe my card?

Card reader machines will be available for members to self-swipe.

For your safety, we replaced hand scanners with barcode scanners that use a free app. We recommend you download it before your first visit! Here’s how it works:

  • Search and download “UMN RecWell” from the App store 
  • Open app and click Member ID 
  • Students and Faculty/Staff - log in with your U of M Internet ID
  • Other RecWell Members - use the Fusion log-in you created to make online purchases or register for Group Fit classes
  • When your barcode pops up, scan it at the turnstile.
  • Barcodes are valid for 30 seconds and you'll get a new barcode each time you log in.
  • See a Member Service Representative at the front desk if you need help!

What is open at the Center for Outdoor Adventure?

  • The rental center is open! Click here for hours and rates.
  • Starting July 29th in Minneapolis, the bouldering wall will be open with limited capacity (10 people at a time) and will require pre-registration. The St. Paul Gym bouldering wall will open August 3rd with limited capacity. No top-roping (partner climbing) will be permitted at this time.

What about other facilities not listed above?

  • Facilities not listed above will remain closed until further notice.

What are the hours of operation starting July 20th?

  • Mon - Fri:  5:45am-9:00pm
  • Sat:   10:00am-4:00pm
  • Sun:  Noon-5:00pm
  • Facility hours will be evaluated on a continuous basis in adherence with safety guidelines through the summer, into fall semester, and beyond.

What are the pool hours for lap swim in Minneapolis and St. Paul?

  • Current pool hours for lap swim can be found here. Note: sign-ups are required.
  • At this time, we will not be able to accommodate Open Swim in Minneapolis or St. Paul.

What amenities will not be available upon reopening?

  • Following guidance from the CDC, MDH, and University, the following will not be available until further notice:
    • Vending machines
    • Drinking fountains; only contactless bottle fillers will be available for use. We encourage members to bring their own refillable, reusable bottles
    • Towel service (both in our locker rooms and throughout the facilities). We encourage members to bring their own towel(s).
    • Saunas
    • Steam rooms
    • Non-single stalled showers
    • Stretching mats
    • North Upper and Lower Fitness Centers

What facility access options will not be available upon reopening?

  • Following guidance from the MDH, CDC, and the University, the following will not be available until further notice:
    • Guest Passes
    • Family Day

Will hand scanners still be used for entry? How will members gain entry to the facility?

  • Hand scanners have been removed and replaced with barcode scanners for contactless entry. A smartphone app linked to your account will generate a barcode for you to use each time you wish to enter one of our facilities. Members unable to access the smartphone app will have the option to scan their U Cards to gain entry into our facilities. Instructions on how to download and use the new app will be posted here soon as well as be the focus of a separate communication in the coming days.

Which cardio machines will be available?

  • About half of our machines will be available in their normal locations to allow for appropriate social distancing between members while working out. 
  • In order to perform enhanced cleaning, certain areas and equipment may be temporarily unavailable or out-of-service.
  • Members should wipe down equipment after each use (disinfecting wipes will be available throughout the facility).
  • Members should remain in their workout stations to cool down and only leave that station when they feel safe and comfortable donning a mask.
  • All floor fans will be removed from the activity areas; large ceiling fans will not be turned on.

What fitness equipment will be available?

  • The following functional equipment can be checked out at the North and South equipment rooms:
    • Various exercise balls
    • Various exercise bands
    • Jump ropes
    • Attachments for cable pulling machines
    • Mats for stretching
  • Weights and kettlebells, and a limited number of barbells will still be available on the floor.
  • Not all selectorized weight machines will be available each day
  • Large stretching mats have been removed.
  • Foam and rumble rollers will not be available.
  • Members should remain in their workout stations to cool down and only leave that station when they feel safe and comfortable donning a mask.

Will racquetball / squash / handball courts be open for use?

  • Courts are enclosed spaces and competitive play does not allow for proper physical distancing, so court usage will be limited to solo practice only. Usage will be monitored by staff and reservations are required.

Will competitive sports (intramurals and sports clubs) be offered or available?

  • No competitive sports will be offered at this time, but we are exploring ways to bring these back in the future. Stay tuned!

Will massage therapy still be offered?

  • We are not offering chair or table massages until further notice.

Will there be Group Fitness classes? 

  • Group Fitness Classes are unavailable until further notice. Further consideration will be given to launching programming based on ability to adhere to physical distancing protocols, participant volume, staffing availability, and any changes in relevant  guidelines. Stay tuned!

Will Personal Training be available?

  • In-person personal training will occur on a case by case basis, in accordance to physical distancing and other guidelines (no spotting / assisting clients), as well as the comfort level of both client and trainer.

Will Small Group Training be available?

  • Small Group Training will occur on a case by case basis, in accordance to distancing guidelines, as well as the comfort level of both the trainer/instructor and the clients; groups will need to be less than 10 people to adhere to current gathering size guidelines. 

Will pick-up basketball and other Open Rec Sports (e.g. pickup basketball, group dance practices, or court sports, etc.) be allowed?

  • Basketball will be available but limited only to shooting hoops/pracitcing shooting at this time.
    • Four hoops can be reserved in both the MAC Gym (URWC 4th floor) the Field House for shooting.
    • Reservations can be made on shoprecwell.umn.edu via the Courts section.
    • Reservations are limited to one hoop for 30 minutes per day per member.
    • Members may add one other individual to the online reservation for a maximum of two people per hoop. Each will have their own ball.
  • Volleyball is unavailable at this time.
  • Outdoor tennis is available at the St. Paul courts.
  • Table Tennis in URWC is open.
  • Badminton is available in Cooke Hall.
  • We will continue to re-evaluate these spaces and activity offerings.